FAQs

Frequently asked questions

WHAT ARE THE ONGOING COSTS OF A WEBSITE?

There are ongoing costs related to Email AccountsWebsite Hosting and Website Domain Name Registration.

When developing your website we offer two options.

One option is a Support Package in which we set up and pay the website hosting and domain fees for you, one hour of free support per month is also included. This service is offered at $50 excl. GST per month. The website domain is registered in your business’s name so you will always retain ownership of your website.

Another option is an Independent Package in which you are responsible for setting up and paying for the website hosting and domain with a Hosting Provider such as Freeparking.

Email Accounts that use your website domain (e.g. @yourwebsitename.co.nz) are set up on Gmail using a service called G Suite. Business email accounts using the G Suite application cost $5USD per month, per email account (e.g. the two email accounts of info@yourwebsitename.co.nz and sales@yourwebsitename.co.nz would cost $10USD per month). We do not ourselves charge you for this service – all fees are paid directly to Google.

Please Note: If on-site checkout is desired for E-Commerce websites an SSL Certificate is required which costs an additional $80 excl. GST/yr.

CAN YOU PROVIDE ONGOING SUPPORT?
Yes. After website completion we can assist you with any updates or issues you may have. This service is provided at $50 excl. GST per hour, with a minimum half-hour charge.
CAN I GET AN EMAIL ADDRESS THAT USES MY WEBSITE DOMAIN NAME?

Yes. When developing your website we will help you set up email accounts linked to your website domain name if desired.

Email Accounts that use your website domain (e.g. @yourwebsitename.co.nz) are set up on Gmail using a service called G Suite. Business email accounts using the G Suite application cost $5USD per month, per email account (e.g. the two email accounts of info@yourwebsitename.co.nz and sales@yourwebsitename.co.nz would cost $10USD per month). We do not ourselves charge you for this service – all fees are paid directly to Google.

HOW LONG WILL IT TAKE TO COMPLETE MY WEBSITE?
This varies depending on the website, but generally takes one to four weeks.
As a rule of thumb basic websites will take less time to complete.

You will need to supply us with the content to be displayed on your website (such as the text, images, and videos). We’ll need to receive this info within a reasonable time period in order to keep things moving.

CAN I UPDATE THE WEBSITE MYSELF?
Yes. You can add new pages, text, photos and products to your website.

This is possible due to all of our websites being built on the WordPress Content Management System (CMS).

WordPress currently powers ~30% of all websites on the internet(Source).